Our Customer Promise

• Listen carefully and actively follow up what you say
• Maintain a clean, safe and friendly environment
• Schedule an appointment that is convenient for you
• Attend to you promptly on arrival in a friendly and professional manner
• Provide you with an accurate time and cost estimation for all maintenance and repairs
• Obtain your prior authorisation before commencing any additional work
• Provide a thorough explanation of the work that has been completed and the costs involved
• Ensure the vehicle is returned at the time agreed in a clean and tidy condition
• Meet the minimum standards as an approved garage under the Motor Industry Code of Practice for Service and Repair*

Godfrey Stacey
Dealer Principal
Stacey's Motors Hyundai Dealer

_{* Copy available from Service Advisor}